Overview
Role overview: White Goods Engineer at Currys plc
Location: Thetford
Thetford Customer Service Centre
Employment type: Permanent, Full Time
Salary: £33,000 - £35,000
Shift pattern: Average of 41 hours per week, working 5 over 7 (some Saturday working on a rostered basis). No Sundays.
At Currys we’re united by one passion: to help everyone enjoy amazing technology. We’re the UK’s best-known retailer of tech, and pride ourselves on the service our customers receive, delivered by our team of caring and committed colleagues.
Role overview: As a White Goods Engineer at Currys, you’ll be the one who saves the day. From noisy washing machines to fridges that won’t cool, you’ll use your know-how to get customers’ appliances and routines back on track. Whether you’re installing, diagnosing or repairing, you’ll be the friendly face they’re relieved to see at the door, delivering confidence and peace of mind with every visit.
Responsibilities
* Visiting customers’ homes to fix, install or service a range of white goods, including washing machines, dishwashers, fridges and more.
* Managing your own schedule, working independently and driving your fully equipped company van.
* Diagnosing faults and repairing appliances efficiently and effectively.
* Getting to the root of issues and fixing things first time wherever possible.
* Delivering expert advice and technical support with a smile.
* Representing Currys as a trusted home services professional.
Around the core skills, building a rapport with customers is important. You’ll be welcomed into customers’ homes and will work to get products back on track and put their minds at ease.
Requirements
* Hands-on experience repairing domestic white goods (essential).
* A full UK/EU driving licence (max 6 points).
* Confidence working on your own and solving problems on the spot.
* A friendly, professional attitude and pride in doing the job right first time.
* A natural problem-solver with strong customer skills.
* To love that feeling when you’ve delivered for a customer and made a difference.
Benefits
* 30 days of annual leave (including bank holidays) and a competitive pension scheme.
* First-class induction and ongoing learning.
* Company-approved tools and van.
* A shift pattern of five over eight days.
* Quarterly bonus.
* Product discounts across the latest tech.
Why join us
Join our White Goods Engineer team and we’ll support you with on-the-job training and the opportunity to learn skills for life, inside and outside work. As the largest recycler and repairer of tech in the UK, we’re positioned to make a real impact on people and the planet. We’re committed to inclusion and diversity and ensuring everyone has a fair opportunity to apply. If you need any assistance with your application, please email careers@currys.co.uk.
Seniority level: Entry level
Employment type: Full-time
Job function: Engineering and Information Technology
Industry: Retail
Location: Thetford, England, United Kingdom
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