Job Description
Senior IT EngineerLocation: StroudSalary: £45k-£50k per annumEmployment Type: Full-time, Permanent
I’m currently working with a well-established organisation seeking a confident and capable Senior IT Engineer to take a leading role within their technology team. This is an exciting opportunity for someone with deep technical expertise and a strong track record in project delivery, support, and mentoring.
This role will suit someone who enjoys combining hands-on technical work with mentoring and leadership. You’ll be instrumental in driving improvements, leading projects, and maintaining a secure, high-performing IT environment.
Key Responsibilities:
* Technical Support & Troubleshooting: Provide advanced technical support for complex hardware, software, and network issues. Act as the escalation point for the wider IT team.
* System Maintenance & Upgrades: Conduct routine system checks, software updates, and maintenance activities to ensure optimal performance, security, and compliance.
* Project Management: Lead on IT projects including infrastructure upgrades, system migrations, and new implementations, ensuring delivery on time and within budget.
* Mentorship & Training: Support junior engineers through mentoring and technical training, sharing knowledge and promoting development.
* Continuous Improvement: Proactively identify recurring technical issues, recommend long-term solutions, and contribute to IT process improvements and knowledge-sharing initiatives.
* Documentation: Maintain accurate and comprehensive records in the ITSM system, including incidents, changes, and procedural documentation.
Technical Knowledge & Experience:
* Office 365 Compliance Features: Skilled in implementing and managing features such as DLP, eDiscovery, retention policies, and audit logs in line with regulatory requirements.
* SharePoint Online Administration: Able to manage, configure and maintain SharePoint Online environments to support collaboration and structured document management.
* Microsoft Teams Management: Proficient in the deployment and configuration of Microsoft Teams, including policy management and service integration within the Microsoft 365 ecosystem.
* Azure & M365 Solutions: Experienced in designing, implementing, and optimising Microsoft 365 and Azure solutions - including assessments, migrations, and security configurations.
* Cyber Security Fundamentals: Solid understanding of cyber security practices including firewall management, CE and CE+ audits, intrusion detection/prevention systems (IDS/IPS), and pen testing.
Key Skills & Attributes:
* Proactive, 'can-do' attitude with a commitment to quality.
* Advanced problem-solving capabilities and the ability to analyse technical challenges effectively.
* Strong risk identification and mitigation skills.
* Excellent stakeholder management and supplier liaison experience.
* Skilled communicator, able to adapt approach for technical and non-technical audiences.
* Proven ability to influence change and support organisational transformation.
* Highly customer-focused, with great attention to detail.
* Strong documentation and knowledge-sharing habits.
If this is something you would be interested in please reach out to us!
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