About a Career With Elis
Elis is an international multi-service provider, offering textile, hygiene and facility services solutions. Present in Europe and Latin America, we are a leader in most of the 28 countries in which we operate, employing 45,000 professionals at 440 production and services centres; this is a great opportunity to join a company that supports its people.
ICS
* Location: Rainhill
* Full-time
* Permanent
Your Mission at Elis
* Prepare project plan for start-up/collection change with clear milestones.
* Set up new customers on Internal System (AX) and keep the installation monitor updated with all comments.
* Plan and monitor start-up/collection change activities such as size fittings, wash tests, reporting requirements, etc.
* Verify operational capability to deliver according to agreed service levels.
* Monitor that customer implementation is in line with contractual agreements, agreed timeline and escape to Sales & Account Management and Operations.
* Keep customers and internal stakeholders updated on Start-up progress.
* Monitor expected lead times throughout and keep all updated during weekly installation meetings.
* Participate in start-up/collection change of international and national contracts when relevant.
* Engage with relevant internal resources to ensure contract is implemented according to agreed timeline and plan corrective actions if necessary.
* Verify that first delivery meets customer expectations and evaluate start-up project to capture lessons learned.
* Highlight to all any concerns you have during the process where we could potentially not deliver on promise.
* Plan relevant customer training e.g. use of services, products, etc. to proactively accommodate problems.
* Send, monitor and share results from start-up survey.
* Ensure post-integration and handover to local operations teams once implementation is complete.
* Stationary, First Aid Equipment, PPE Ordering.
* Booking Courses, Training Card Updates.
* General Administrative Support Duties.
What will make you stand out?
* Display a customer centric mind-set.
* Ability to work effectively in a matrix organisation.
* Strong planning skills.
* Excellent communication skills both oral and in written.
* Structured and self-driven.
* Good understanding of Microsoft systems.
What's on offer?
* 29 Days Holiday.
* Employee Assistance Programme.
* On-site Parking.
* Company pension.
* Employee discount.
Interested?
Then apply online! Your contact person:
Katy Everitt - HR & Resourcing Manager –ICS
Tel: katy.everitt@elis.com
#J-18808-Ljbffr