IT Support Engineer Location: Oxford Salary: Circa £40,000 - £45,000 Bonus Benefits A growing, technology-led organisation is looking to add IT Support Engineer s to its Oxford-based operations team. This role sits at the heart of a 24/7 production environment, supporting business-critical systems and ensuring platform stability, availability, and performance The role: Youll be responsible for BAU support of Microsoft-based production systems, working from alerts through to resolution. The focus is on monitoring, maintenance, troubleshooting, and controlled change, rather than project delivery Technology environment: Windows Server and Windows OS IIS (web services and application hosting) SSL / certificate management Azure-hosted infrastructure Load-balanced and high-availability setups Monitoring and alert-driven support workflows Essential: Strong Windows Server and OS administration experience Confident supporting IIS and web-hosted services Solid understanding of SSL certificates and related configuration Experience working in cloud-hosted or hybrid environments (Azure preferred) Calm, methodical troubleshooting approach Able to work shifts on-site in Oxford: 4 days, 4 off, 4 nights, 4 off A fantastic, stable, long-term role with training, progression, and exposure to a broad range of technologies within a supportive team! Apply now for FULL details!