Were Hiring! Join Our Friendly and Supportive Customer Service Team
Are you looking for a role where your voice matters, your ideas are heard, and your growth is supported?
At HomeLet, were on a mission to make renting easier for everyone involved tenants, landlords, and letting agents. Were proud to deliver great customer service and are looking for caring, motivated people to join us.
With over 30 years of experience, HomeLet is one of the UKs top tenant referencing and insurance providers. Were part of the PIB Insurance Group, and based in Lincoln, with a team of over 300 passionate colleagues. Together, we support the UKs busy rental market and have helped over a million tenants in the last three years. We pride ourselves in providing fast, accurate and reliable products, to tenants, landlords and letting agents.
MAIN PURPOSE OF THE ROLE: Providing customer support to all existing agents across all the Barbon agents to retain and grow the customer base. To be the 1st line of contact for all customers ensures that the customer comes first and is at the heart of everything we do by taking pride in delivering customer resolutions and outstanding levels of customers service Deliver a best in class level of service that is driven by ownership and the delivery of clear communications to agents keeping them active and engaged with us as their partner of choice. Develop and maintain good working relation...