Key Responsibilities
* Manage and prioritise cash collection, with a focus on aged debt and accounts exceeding credit limits
* Proactively work with customers to resolve queries and improve payment performance
* Liaise closely with sales representatives and customer service teams
* Monitor, report on, and contribute to Key Performance Indicators (KPIs)
* Carry out credit limit reviews and review customer payment terms
* Maintain and manage master data in line with company policies
* Perform detailed account reconciliations
* Assist with month‑end close routines
* Provide team support and cover where required
Additional Duties
* Process daily invoicing across the Reflex Group (multiple ledgers)
* Post and allocate customer payments
* Issue credit notes as required
* Upload invoices to customer portals
* Set up new customer accounts and delivery addresses
Skills & Experience Required
* Minimum 3 years’ experience in Credit Control
* Strong numerical and analytical ability
* Experience working in a fast‑paced finance environment
* Excellent written and verbal communication skills
* Highly organised, with the ability to prioritise workloads effectively
* Comfortable managing a high volume of accounts across multiple business divisions
* Results‑driven with strong attention to detail
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