Account Director
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This position sits in our Marketing & Technology service based in London. We combine data, technology, creative content, and paid media to crack brands’ business problems & drive revenue through a variety of digital marketing solutions like ad campaigns, augmented reality, and chatbots. Our clients include JustEat Takeaway, The Macallan, easyJet, TikTok, and eBay.
Job Purpose
As an Account Director, you will lead on all the work we deliver for a portfolio of clients. Working on projects end to end, Account Directors develop the strategy for the brands they lead and oversee day-to-day delivery of that strategy; including managing a team. You will represent Dept® to our clients, adding value to relationships beyond organisational skills. You are entrepreneurial, always putting the customer and their goals at the center of your actions. Candidates must have experience managing teams and complex campaigns for brands.
Key Responsibilities
* Be responsible for centralised and decentralised account support at the very highest level
* Coordinate a dedicated account team to ensure optimal customer and project support
* Full budget and profitability responsibility, proactively and strategically develop the relationship with our clients
* Work with our expert teams to develop customised solutions for project implementation
* Lead, line-manage, motivate and inspire your team
* Develop annual strategies, identifying priorities for the year
* Oversee, project manage and work with teams to develop brilliant digital content (creative, production)
* Manage deliverables from across the business (content, technology, media, data)
* Ensure delivery of work is to the highest possible standard
* Ensure constant innovation across all deliverables
* Contribute to our creative process by sharing your ideas and experience
* Manage budgets for campaigns and always‑on activity
* Manage client budgeting
* Manage key relationships with platforms and partners
What We Are Looking For
* Extensive professional experience in account management and strategic planning in an agency environment, ideally at an international level
* Experience managing projects with six‑figure annual budgets in digital marketing
* Strong ability to grasp complex correlations quickly and holistically; communicative and big‑picture thinking
* Structured, analytical and independent way of working
* Experience in digital marketing, ideally automotive sector
* Confidence in managing complex campaigns and global brands
* Experience leading, motivating and coaching team members
* Excellent client relationship management skills
* Brilliant written and verbal communication skills and strong presentation ability
* Advanced problem‑solving skills and meticulous attention to detail
* Proficiency with data analysis tools
WE OFFER
* Flexible, hybrid working policy
* Choice of medical healthcare providers (Bupa or Medicash)
* 25 days holiday plus bank holidays and your birthday off each year
* Company pension scheme
* EAP scheme
* Ride‑to‑work scheme
* Enhanced family‑friendly policies
* Buddy Program: paired buddy to help you through your first weeks at DEPT®
* A reputation for doing good; DEPT® is a Certified B Corp® and has earned Agency of the Year awards
* Opportunity to work with a wide range of clients, from local to global across all industries
* Training, development, and certification to grow your skills
* Global annual DEPT® Cares Month to donate skills to local charities
WHO ARE WE?
We are pioneers at heart, always looking forward to what we can create tomorrow that does not exist today. Born digital, we are a new agency model with deep tech and marketing skills. We hire curious, self‑driven, talented people who never stop innovating. Our culture balances global reach with local care—30+ countries, global opportunities, and tools to thrive, while giving you autonomy to solve clients’ problems, no matter where you are.
DEPT® is committed to making a positive impact on the planet and has been Climate Neutral and B Corporation certified since 2021.
DIVERSITY, EQUITY & INCLUSION
At DEPT®, we create an inclusive workplace where everyone has an equal opportunity to thrive. We actively recruit, develop, nurture, and retain talented individuals from diverse backgrounds. We encourage reasonable adjustments to support you throughout the recruitment process and your time with us. Learn more about our diversity efforts here.
Seniority level
* Mid‑Senior level
Employment type
* Full‑time
Job function
* Sales and Business Development
* Advertising Services
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