Job Title: IT Service Transition Manager Location: Edinburgh/Glasgow (Hybrid) Rate: £500 per day (via Umbrella Company) Role Overview We're seeking an experienced IT Service Transition Manager to support the introduction of new and changed services into BAU within a regulated financial services environment. You'll work across multi‑disciplinary teams to ensure operational readiness, governance alignment, and seamless service handover. Key Responsibilities Service Transition Delivery Lead end‑to‑end service transition activities aligned to ITIL best practices. Develop Transition Plans, Readiness Checklists, and Post‑Implementation Reviews. Ensure operational teams are trained, informed, and prepared to support new services. Coordinate Service Acceptance into BAU with defined criteria and sign‑off.Stakeholder & Project Engagement Act as primary interface across Projects, Architecture, Engineering, Security, and IT Operations. Provide expert guidance on readiness, support models, and transitional risks. Participate in governance forums, steering groups, and change boards.Process Governance & Compliance Ensure adherence to organisational, regulatory, and ITSM governance standards. Drive continuous improvement of transition frameworks and processes. Identify risks, issues, and dependencies, ensuring effective mitigation.ServiceNow & Documentation Use ServiceNow to manage...