Credit Controller
Telford/hybrid
0830 - 1700
Approx 6 month contract
£dependant on experience
If you would like to work in a professional and supportive Finance team and for a really great FD and in a global business where you will be valued, this is the Credit Control position for you. Based in a modern and desirable working environment with plenty of parking spaces, good access to a bus route and excellent facilities.
Job role
Manage a sizeable debt portfolio and drive timely recovery of overdue balances.
Oversee monthly direct debit collections and resolve customer account discrepancies.
Perform daily cash allocation across multiple bank accounts and ensure accurate bank reconciliations.
Collaborate with internal stakeholders, including the SOP team, Finance Manager and other Credit Controllers, to support seamless order-to-cash operations.
Utilise multiple systems to analyse data, update records, and track customer activity.
Maintain clear, confident communication with customers via phone and e-mail to resolve queries and escalate issues appropriately.
Contribute to ongoing UK and EMEA credit control improvement initiatives and operational projects.
Essentials:
•Proven ability of Credit Control within a medium- or large-scale organisation and experience managing high-value, high-volume debt portfolios.
•Strong proficiency in Excel (data manipulation, lookups, reconciliation work).
•Be comfortable working across multiple systems, ideally including Navision & Salesforce
•Possess excellent written and verbal communication skills, with confidence handling complex conversations.
•Have strong organisational skills and the ability to prioritise in a fast-paced environment.
•Be able to work independently while contributing to a collaborative team culture.
This role is UK based and does NOT have sponsorship opportunity
Our process is barrier free and we will ensure you are carefully considered for the role you have applied for. If you have not been successful for this role, please do apply to others or send your CV to jayne.vaughan@ethero.co.uk with a cover letter explaining what you are looking for and we will do our best to support your search for new employment.
This role is being advertised by the Telford office of Ethero, where you will find access to both permanent and temporary employment across a wide range of job sectors covering the whole of Shropshire. We also have offices in Stoke & Burton. To find out more, go to