Salary: £35,000 - 36,000 per year Requirements: Strong knowledge of Microsoft Windows (Windows 10/7), including build, configuration, and registry settings Experience with Microsoft Office and Exchange environments (including Outlook and email configuration) SCCM experience (OS and application deployment, troubleshooting, monitoring, reporting) Understanding of IT security principles (BitLocker, NTFS permissions, shared folder security) Familiarity with ITSM tools such as ServiceNow Scripting knowledge (e.g. PowerShell, VBScript, batch files) is advantageous Must hold a valid driving licence and be eligible for Security Clearance (SC) Applicants must be UK nationals or eligible to obtain SC clearance Responsibilities: Completing assigned tasks within agreed timeframes Supporting internal and external project managers with project-related activities Undertaking NSR tasks to agreed deadlines Delivering exceptional customer service and user support Technologies: Support ITSM PowerShell Security ServiceNow Windows More: We are a leading global IT services provider located in Barrow-in-Furness, offering an excellent opportunity for experienced desktop support professionals to join our End User Experience team. This full-time onsite position, requiring 5 days of work per week and offering a salary of £36,000 plus a generous benefits package, allows you to work in a fast-paced enterprise environment supporting high-profile clients. We value collaboration and inclusivity, providing strong prospects for career development and progression. last updated 21 week of 2026