Medical Secretary | Administration | Private Hospital | St Anthony's Hospital | Permanent | Part Time | 22.5 hours, Spire St Anthony's have an exciting opportunity for an experienced Medical Secretary to join our administrative team on a permanent, part time basis. The working days will be Monday, Thursday and Friday. As Medical Secretary your main tasks are to provide a full medical secretarial service to consultants. The post requires excellent communication skills, computer literacy, ability to remain calm when dealing with clients. Founded in 1904, Spire St Anthony's Hospital delivers care through skilled and dedicated staff working together. With a completed £27m development investment, we provide very high quality healthcare to patients around Sutton, Epsom, Surrey and South London. We have six operating theatres covering a wide range of specialities and procedures. Duties and responsibilities: - To provide an efficient secretarial service to all Consultants. - To type all Consultants' clinic notes and letters to General Practitioners and external agencies. - To answer patient queries, using tact and diplomacy when dealing with issues of a sensitive nature. - To liaise with Consultants and their secretaries in order to resolve patient queries/complaints in a timely manner. - To communicate effectively with GP surgeries, other healthcare professionals i.e Occupational Health Nurses, physiotherapists etc. - To provide copy clinic letters when needed. - To open Consultants mail and distribute. - To liaise closely with Outpatient Department, Medical Records, NHS Team and other departments within the hospital. - To assist in the training of new and trainee Medical Secretaries. - To undergo all mandatory training required i.e. fire, health and safety etc. - To ensure consistent provision of service during holiday/sickness periods, by providing adequate cover of private typing. - To contribute to the development of departmental procedures. - To familiarise with company policies and procedures. - To deliver exemplary customer service to all users of the service(consultants, patients and co-workers) - To assist with any other reasonable duties required as per the Senior Medical Secretary. Who we're looking for - Audio typing is essential however experience of working in a healthcare environment is desirable but not essential - Excellent communication skills. - Professional telephone manner. - A good knowledge of medical, anatomical and physiological terminology. - Knowledge of IT systems. - RSA level II or equivalent is desirable but not essential Benefits We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave. - Bank colleagues are paid weekly - Access to Spire Healthcare pension - Access to Blue Light Card discounts - Free uniform - Free DBS - Full induction, including mandatory training updates - Opportunities for further training and progression into permanent posts - Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team - Employer and employee contributory pension with flexible retirement options - 'Spire for you' reward platform - discount and cashback for over 1000 retailers Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: - Driving clinical excellence - Doing the right thing - Caring is our passion - Keeping it simple - Delivering on our promises - Succeeding and celebrating together We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. For further information about this role or for an informal conversation about the range of career options available with Spire please contact Rebecca O'Neill on rebecca.o' Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications