Plaintext Property Information Officer Who You Are You are an individual who has a clear understanding of Council's Customer Care Standards, putting residents first. A person capable of identifying efficient methods to capture, store, and access property data securely, while ensuring compliance with legal and procedural requirements. You demonstrate cost-consciousness, actively engage in learning and development, and adopt a collaborative 'One Council' perspective on service delivery. What the Job Involves As a Property Information Officer at Hillingdon Council, you will be responsible for maintaining and developing the Council's property data systems. Your tasks will include processing requests for property information, liaising with ICT for system enhancements, and providing essential reports to Estate officers. Additionally, you will guide colleagues on best practices regarding property data, demonstrate cost-efficiency, and suggest improvements to streamline service delivery. Skills Understanding of data capture and storage Knowledge of property data systems Customer-focused service delivery Ability to identify process improvements Strong teamwork and collaboration skills Effective communication and report writing Cost-conscious with financial awareness