* Provide commercially focused operational ER support to the business.
* Consult with Managers and Employees to provide guidance on employee relations and to facilitate the resolution of issues consistent with policies and practices.
* Be the first point of contact for HR policy/ER advice queries and to facilitate early resolution of ER issues.
* Handles performance, disciplinary, grievance and termination issues for managers.
* Supporting to resolve issues as informally as possible or ensuring that the formal processes are carried out in line with HR Policy and procedure.
* Following the appropriate case escalation and notification guidelines based on the subject matters.
* Accurately record all ER related case work on the Employee Relations system and escalate complex ER issues to the Employee Relations Manager for advice, support, and guidance
* Ensure all documentation and full employee consultation is followed and in line with company policies.
* Handles all sickness, absence cases, review meetings and capability reviews.
* Resolves problems researching questions and exploring answers and alternative solutions, and consulting with others, as needed, prior to recommending appropriate actions.
* Able to handle emergency situations according to company policies & procedures.
* Provide support and guidance to the management team.
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.