International Shipboard Position on Cruise Ships
Company OneSpaWorld is a worldwide provider and innovator in the fields of beauty, wellness, rejuvenation and transformation across the globe on cruise ships and on land. The company is dedicated to maintaining the highest quality standards and service delivery and is continually evolving to include all aspects of health and beauty while focusing on new advances within the spa, salon, fitness and wellness industry. Services include traditional and alternative massage, body and skincare treatment options, Ayurvedic treatments, comprehensive hair and nail services, mindfulness programs, fitness, acupuncture, herbal medicine, pain management, and Medi‑Spa.
Opportunity OneSpaWorld is looking to hire acupuncturists to work in their spas on board cruise ships throughout the world. Share your knowledge of acupuncture with the global community, meet new cultures and see the world while gaining experience in your profession. The position is commission based with a minimum guarantee. Room/board are provided as well as acupuncture supplies. Acupuncturists have their own room on board. Flights to and from the ship on your first contract are included.
Position Requirements
* United States acupuncturists must hold a current valid state license and/or be certified by the National Certification Commission for Acupuncture and Oriental Medicine (NCCAOM).
* Acupuncturists educated outside the United States must have graduated from a program that is educationally equivalent to that of the United States, including approximately 2,000 hours of classroom and clinical study.
* A minimum of 2,000 study hours.
* Strong interpersonal skills.
* Ability to successfully provide acupuncture treatments.
* Ability to manage multiple treatment rooms simultaneously.
* Ability to conduct an initial consultation and treatment in under 20 minutes.
* Ability to conduct 10‑minute consultations about acupuncture and Chinese herbs.
* Ability to publicly speak on Traditional Chinese Medicine topics.
* Enjoy working with people and possess a friendly and outgoing personality.
* Comfortable working in a sales‑oriented job (sales training will be provided).
* Strong communication and listening skills.
* Must be a team player.
* Basic computer knowledge.
* Fluency in English required.
Pre‑Requisites for Contracts
* US citizens must have a valid passport (within 6 months of expiry from contract end date).
* If you are not authorized to work in the US, you must be eligible for issue of a United States C1/D Visa (non‑immigrant transit visa).
* Completion of Maritime medical exam and be declared fit to work.
* Successful completion of training course.
Position Summary
An Acupuncturist administers the highest quality acupuncture and Chinese medicine treatments to our on‑board guests, possesses a thorough knowledge of Chinese Medicine modalities, and is able to communicate those concepts to guests. They must also have a general understanding of all body treatments and be able to deliver wellness solutions that meet our guests’ needs.
Duties and Responsibilities
* Meet new people daily.
* Conduct patient consultations and effectively inform and educate clients about specific concerns.
* Follow up with clients post‑treatment to ensure desired results.
* Manage clients in unsupervised situations.
* Develop friendly relations with the spa team and clients.
* Understand clients’ problems and concerns.
* Recommend acupuncture treatments and provide outstanding guest service.
* Present yourself professionally in front of new groups of people.
* Listen patiently and sympathetically.
* Assure compliance with standard regulations, including company policies and protocols.
* Be responsible for quality of work.
* Maintain complete and accurate medical records.
* Maintain inventory and keep waste to a minimum.
* Be on time for work and prompt for each appointment.
Education and Experience Requirements
Regular attendance in conformance with the standards is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action up to, and including, termination of employment.
Behavioral Competencies
* Customer focused – make service excellence a primary focus of one's actions, effectively meet service excellence, develop and sustain positive and productive service excellence, and take responsibility for service excellence and loyalty.
* Builds trust – interact with others in a way that gives them confidence in one's intentions and those of the organization.
* Influencing others and facilitating decisions – use appropriate interpersonal styles and communication methods to gain acceptance of products, service, or ideas from prospects and guests.
* Collaboration and partnering – identify opportunities and take action to build relationships between individuals, teams, departments, units, or organizations to help achieve business goals.
Top 10 Reasons to Work on Board a Cruise Ship
* The ability to practice acupuncture without investing in the overhead normally associated with starting a practice.
* You get a jumpstart on your student loans; with no overhead on board, you will be better positioned to get ahead on your student loans. You have virtually no living expenses – food and boarding are all factored in.
* Cruise line guests come from all over the world, and many have not been exposed to Traditional Chinese Medicine (TCM), which affords onboard acupuncturists an opportunity to educate the public.
* Guests are on vacation and have the time to explore new treatments and ideas, so acupuncturists can be extremely busy and see immediate results.
* Although part of a larger spa team, running your own column on board is similar to running your own business, giving you opportunities to give talks, seminars, and introduce acupuncture to many guests.
* The working environment on luxury cruise ships is extremely clean and professional, making it easier to gain guests’ confidence.
* Less down time: living and working on board removes travel time to and from work; no cleaning, grocery shopping, or everyday mundane activities.
* Travel to the Caribbean, Alaskan glaciers, Mediterranean, etc., depending on your itinerary.
* Meet and mix with diverse cultures among crew and guests, making friends from all over the world.
* Save money: your fundamental needs are taken care of on board, allowing you to save every penny you make.
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