What You Can Expect : Main Activities Attend customer site and installation meetings as appropriate Produce method statements in a timely manner Deal with installation issues as they arise onsite as workarounds Assist with Customer Service team to ensure professional and efficient services are delivered Review all allocated deliveries and installations prior to scheduling to ensure all equipment is in place and complete Supervision of loading of tools and customer equipment for allocated jobs Deal with onsite install team and crew issues Be a point of escalation for installation and customer onsite issues Raise Non-conformance reports for any relevant service delivery issues and take appropriate action Escalate any relevant issues to Installation Manager Review and recommend new tools / equipment for new systems and customers Regularly review systems for tools needed. Audit and spot check installations and report back performance Be a technical support contact for the installation manager & customer service team Deputise for the Assistant Installations manager for work allocation What You Bring: Key Skills and Experience Two years’ experience of leading installations Extensive knowledge in OEM Modalities Good people management skills, disciplinary, motivation etc Good General Level of education Good team member who can also work on own initiative A Flexible and Can-do attitude Able to show a good level of leadership on installations