HR Operations Manager - Performance management
HR Operations Manager - Performance management
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I am working with a global organisation who are looking for HR Operations Manager to support Talent and Performance.
Hybrid- London 2 days a week
9 month contract outside of IR35
Key project deliverables and assignments
* Oversee and manage project plans for:
* Annual Performance evaluations, with a focus for future transformation using Workday
* Launching new ServiceNow case management support services and knowledge base articles for talent & performance
* Work within the parameters of an ongoing program to change the employee experience while still using the current systems and tools yet to be migrated.
* Determine requirements and functional design with Centre(s) of Expertise, business stakeholders, solution architects, designers and developers to ensure business needs are accurately captured, understood and delivered.
* Develop subject matter expertise on Centre(s) of Expertise processes, data, complex and/or unfamiliar initiatives, and share information with stakeholders that is easy to understand and supports decision making.
* Deliver timely communications crafted skillfully for different audiences across multiple channels that are aligned with People function strategy and the overall direction of the Firm.
* Work collaboratively with the HRIS team to drive resolution of critical systems issues, escalating to IT for expedited resolution as required.
* Work collaboratively to bring together expertise from Project Management, HR Information Services (HRIS) & HR Operations as required, working with the Centre(s) of Expertise to understand and shape process & support requirements, including the creation of end-to-end process documentation.
Critical Experience and Attributes
* 5 - 7 years of relevant project management and/or deep operational experience in running performance reviews.
* Strong stakeholder engagement skills and ability to manage expectations by understanding stakeholder needs, determining alternatives to meet requirements and communicating appropriately.
* Experience with using Workday Performance Enablement to run talent and performance reviews in an organization with a global reach.
* Excellent verbal and written communication as well as receptive listening skills, with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences, at all levels.
* Experience working both independently and building a team-oriented, collaborative environment is essential
* Flexibility with an ability to adapt and handle multiple large and/or global projects with limited direction.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Contract
Job function
* Job function
Human Resources
* Industries
Human Resources Services
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