Recruit4staff are representing a well-established waste management business in their search for a Customer Service Executive to work in Wrexham
Job Details:
* Pay: £26,000 Per Annum
* Hours of Work: Monday to Friday 8:30am till 5:00pm
* Duration: Permanent
* Benefits: Standard pension, 20 days holiday (increasing 1 day per year up to 23 days)
Job Role: As a Customer Service Executive, you will handle inbound and outbound calls and emails relating to invoice and payment queries. Your day-to-day duties include contacting customers about outstanding payments, processing payments over the phone, adjusting payment dates, and delivering high levels of customer service to support client retention.
Essential Skills, Experience, or Qualifications:
* Previous volume telephone-based customer service experience
* Experience working with customer complaints and problem solving
* Good MS Office literacy
* Ability to cope under pressure in a call handling environment
Advantageous Skills, Experience, or Qualifications
* Confident communicator
Commutable From: Wrexham, Chester, Denbighshire
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