Company overview:KSD Support Services Ltd is part of the KSD Group, a leading building maintenance and facilities management provider operating across the UK. The company delivers comprehensive FM services to a portfolio of prestigious clients, including major retail, hospitality, and commercial organisations such as Tesco and Stonegate Group.Job Purpose:To respond in a prompt and effective manner to carry out installation, maintenance, and repair of gas systems and appliances in residential and commercial properties. You will be Gas Safe registered and have a strong understanding of gas safety regulations and industry's best practices.Key Responsibilities:The primary responsibilities are detailed below, however KSD Support Services Ltd may require additional responsibilities to be absorbed within reason from time to time to meet business demands.InstallationInstall, test, and commission domestic and commercial gas appliances (e.g. boilers, heaters, cookers)Install associated pipework, controls, and ventilation systems.Maintenance and RepairConduct planned preventative maintenance (PPM) and reactive maintenance on gas systems and appliances.Diagnose and repair faults on gas systems including boilers, radiators, hot water systems, and commercial plant rooms.Carry out routine servicing in line with manufacturer specifications and industry standards.Customer Service:Liaise professionally with customers and clients, providing clear communication regarding job progress, issues, and outcomes.Maintain a clean and safe working environment in clients' homes or business premises.Health, Safety and Compliance:Adhere to all health and safety regulations, company policies, and industry standards at all times.Complete risk assessments and method statements where required.Essential Requirements:Valid Gas Safe Registration (with relevant categories for both domestic and commercial work)Relevant ACS qualifications such as: CCN1, CENWAT, CPA1, or CODNCO1Proven experience in both domestic and commercial environmentsFull Clean UK Driving LicenseStrong fault-finding and problem-solving skills.Desirable Requirements:NVQ Level 2 or 3 in Plumbing and Heating or equivalentKnowledge of Building Regulations and British StandardsExperience with controls and Building Management Systems (BMS).Desirable RequirementsPersonal Attributes:Self-motivated with the ability to work independently or as part of a teamHave a positive 'can do' attitudeStrong communication and interpersonal skillsProfessional appearance and attitudeGood organisational and time management skills.Terms and conditions of employment:Working Hours:45 hours per week, Monday to Friday, 08:00 - 18:00. On-call participation required on a 1 in 6 week rota basis.Renumeration & Benefits:Salary & Allowances:Annual salary: £40,000 - £52,000 (dependent on experience)Regular overtime opportunities available.Company Benefits:Fully equipped company van for business useFuel card providedTrade cardsCompany mobile phoneFull uniform and PPE kit suppliedComprehensive training and professional development programmesSupport for further qualifications and professional certificationsClear career progression opportunities20 days annual leave, plus bank holidaysWorkplace pension contributions - 3% employer, 5% employee