About the Role
We are looking for a dynamic and enthusiastic person to join our Devon Community Equipment Service Centre as a Community Health and Engagement Officer (CHEO). The role involves working in partnership with the NHS to supply equipment and aids that support people in their day‑to‑day life. Our community equipment ranges from simple walking frames and crutches to more complex items such as beds, hoists and pressure care equipment, as well as minor adaptations like handrails and grab rails to help individuals live independently.
Responsibilities
* Creating and implementing structures to manage key stakeholder relationships
* Designing and leading customer and stakeholder forums
* Coordinating and delivering feedback from stakeholders and customers, which may be obtained in a variety of formats and at different times
* Creating actionable insights into the needs and views on how the service can be improved
Employment Details & Flexible Working
We are open to supporting flexible working requests such as part‑time working, job shares and flexible hours wherever possible to support colleagues’ lifestyle differences. Please let us know any specific requirements you may have; these will be discussed in more detail if you are successful in your application.
This role is a regulated activity and may be subject to a standard DBS disclosure and Social Media Screening.
Qualifications & Experience
* Experience in designing and leading customer forums
* A genuine interest in developing links in the local community
* Demonstrable experience of working with multiple stakeholders
* Evidence of engaging groups of potentially hard‑to‑reach customers in a business
* Great experience in influencing and communication skills
Benefits
* Up to £32,000 depending on experience
* Monday – Friday 08:30 – 17:00 (40 hours a week)
* Opportunities to network with internal and external stakeholders
* Up to 33 days holiday (including bank holidays) plus optional 5 unpaid days
* Company Pension Scheme
* Life Assurance
* A rewards scheme – 200+ exclusive perks and discounts from leading retailers and leisure outlets
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