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Conference and events sales office manager

Liverpool (Merseyside)
James Webber Recruitment
Office manager
€35,000 a year
Posted: 14 August
Offer description

Conference & Events Sales Manager
Location: Liverpool
Salary: £35,000 per annum
Type: Full-Time | Office-Based
JWR is proud to be partnering with a prestigious 4-star hotel in Liverpool to recruit an experienced and motivated Conference & Events Sales Manager. This is a fantastic opportunity for a sales-driven professional to lead a high-performing team within a well-established, fast-paced hospitality environment.

The Role
As C&E Sales Manager, you will take full ownership of the day-to-day management of the C&E Sales Office, ensuring the smooth coordination of all conference, events, and group bookings. With a strong presence in the office and a hands-on approach, you will support, develop and drive your team to deliver exceptional service and meet revenue targets.
This is an ideal role for a proactive leader who thrives in a people-focused, results-driven environment.

Key Responsibilities
* Lead and manage a team of 3 experienced Sales Executives
* Oversee all reactive sales enquiries for conferences, events, and group bookings
* Step in to manage enquiries and client communication during peak periods
* Ensure accurate and timely preparation of function sheets and event documentation
* Liaise closely with the operational team via regular meetings to review upcoming events
* Produce and present sales forecasts, monitor team performance, and identify areas for growth
* Maintain strong awareness of competitor activity and market trends

What We're Looking For
* Proven experience as a C&E Sales Office Manager in a 4-star hotel environment (branded or independent)
* Strong background in reactive sales, revenue strategy, and performance tracking
* Confident user of Opera or similar hotel booking systems
* Natural leader with the ability to motivate, develop and support a close-knit team
* Strong communication and organisation skills, with attention to detail under pressure
* Ability to manage high volumes of enquiries while maintaining a high level of service

Why Apply?
This role offers the chance to take the lead in a well-established and supportive hotel sales environment, where your contribution will be valued and your career can continue to grow. If you're a hands-on leader with a passion for sales and hospitality, we'd love to hear from you.
Please note: Sponsorship is not available for this position. Candidates must have the right to live and work in the UK.
Apply today with your up-to-date CV to be considered for this opportunity.

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