Lettings Portfolio Manager, Bristol Reactive Permanent Recruitment are working with a busy independent estate agent with an enviable reputation in the Bristol market. Due to continued growth, our client now seeks an enthusiastic Lettings Portfolio Manager for their busy team based in Clifton to provide excellent customer service to a portfolio of short-term lettings properties across Bristol. This is a dynamic and rewarding position that offers the opportunity to work in a fast-growing segment of the property industry. The role: Manage daily operations of short-term rental properties Coordinate guest check-ins, check-outs, and communication Oversee cleaning and maintenance schedules Ensure properties meet quality and safety standards Optimise occupancy rates and pricing strategies Handle guest inquiries, complaints, and emergencies Maintain accurate records and reports List and update properties on rental platforms Ensure compliance with industry legislation and regulations Build and maintain relationships with vendors and contractors Carry out property visits and inspections The person: Essential: 1 year experience in a customer facing, customer service orientated role Essential: Full driving license and own vehicle Experience within the property industry is desirable but not essential Thrive on keeping busy and enjoy working under pressure Excellent telephone manner and F2F customer service skills Great negotiation skil...