Overview
At Shaw Trust, we help give people with a criminal record a second chance by providing services to support them in custody and in the community. We equip them with skills, knowledge, and purpose for life after custody, significantly reducing the likelihood of reoffending. We support individuals at each stage of the journey, providing safe and supportive spaces to engage in positive activities and facilitate their reintegration into society.
We will be delivering the HMPPS Creating Future Opportunities (CFO) programme in the East of England and Southeast of England. This role is based at the hub in Southampton and in the community.
Responsibilities
As a CFO Hub Support Worker, you will manage a caseload of participants within the community, at pop‑up Satellite Hubs, and at our Activity Hub. You will provide high‑quality support and guidance, facilitating the engagement of participants in activities that help them overcome barriers to successful resettlement and achieve milestones leading to sustainable employment, education, or training. You will undergo enhanced vetting checks and work independently to manage your caseload effectively.
Qualifications and Experience
* Demonstrable experience in motivating and supporting individuals with multiple and complex needs to overcome barriers and progress towards future goals in education, training, and employment.
* Experience working with external stakeholders to provide exceptional participant support or progression routes, including employers, local authorities, health services, or voluntary sector organisations.
* The ability to build, manage, and maintain strong working relationships with a variety of support services to ensure comprehensive participant support.
* Proven experience of successfully working to targets and key performance indicators, with the ability to monitor and report on participant progress effectively.
* Excellent organisational skills and time management, with the ability to manage a caseload independently and provide community‑based support.
Employee Benefits
* 25 days annual leave per year (plus bank holidays), with incremental increases after 3 years’ service up to 28 days, and the option to purchase additional holiday.
* 2 days paid volunteering leave each year.
* Enhanced pension scheme after 6 months.
* Life assurance at 3 times your annual salary rate.
* Access to a suite of learning and development opportunities including paid for apprenticeship and masters’ level qualifications, and management development programmes.
* Opportunities to connect with employee networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women’s Network, Men’s Network, Young Professionals Network, Menopause Peer Support Group, Neurodiversity Network).
* Health and wellbeing initiatives including internal support, employee assistance programme and health cash plan.
Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of background or lived experience, feels they belong and can progress in their career. We are certified as an employer that meets the National Equality Standard, are Disability Confident Leaders, support guaranteed interview schemes, and comply with the government’s Access to Work scheme.
Shaw Trust reserves the right to close this vacancy early if sufficient applications are received.
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