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Clerical officer - modern apprenticeship

Glasgow (Glasgow City)
Clerical officer
Posted: 28 May
Offer description

Key Details:\n\nLocations: Various sites across NHS Lanarkshire.\nWage: Band 2 (£26,696 - £28,988)\nDuration: Fixed term post for 12 months starting from the 18th of August 2026 for 36 hours each week. Part-time hours available with pro-rata salary.\nEligibility: Applicants should be aged 16 to 24 years old on 1st of August 2026, (or up to 29 years for applicants who have a disability or those with care experience) are eligible. Must demonstrate proficiency at SCQF Level 5/National 5 level.\n\nMore information can be found in the job pack attached to the advert.\n\n\nWhat We Offer:\n\nTraining: Gain invaluable on-the-job training to develop a diverse range of business and administrative skills.\nQualification: Work towards achieving a SCQF Level 5 qualification in Business and Administration with New College Lanarkshire, leading to a nationally recognised qualification.\nSupport: You will be well supported on this Modern Apprenticeship Programme with a dedicated workplace buddy, a Job Coach from the in-house Employability Team and regular networking sessions with other apprentices. Duties as a Clerical Officer may include:\n\n- General reception duties.\n\n- Sort and distribute incoming and outgoing mail.\n\n- General Admin tasks such as; photocopying, emailing and filing.\n\n- Dealing with enquiries, either face-to-face or by telephone, from the public, patients and external agencies.\n\n- Maintain appointment systems - resolve disputed appointment times, offer new appointments and re-arrange existing appointments.\n\n- Preparation of orders for stationery, supplies and sundries to ensure adequate stock levels e.g. purchase orders, pre-printed stock orders.\n\n\nNo Prior Experience Necessary: This Modern Apprenticeship welcomes applicants with limited work experience, including school leavers. What We're Looking For:\n\nMotivated Individuals: Highly motivated and committed individuals eager to join our Modern Apprenticeship Programme.\n\nSkills: Strong communication, customer service, and IT skills, along with the ability to understand various procedures and processes.\n\nInterest: A particular interest in administrative roles, coupled with a positive attitude towards work and professional development.

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