We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app, and over 300 stores in the UK.
Our Values and Purpose
By living our values — we play to win, customer obsessed, we are one, and it starts with me — we deliver That New Look Feeling for our customers and each other.
From our first store in the 1960s, a small Taunton shop with great clothes and even better prices, to an omnichannel business serving millions of customers… we're New Look.
Our purpose is to inspire That New Look Feeling, and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed, and we work as one.
Role Overview
It's a busy and exciting time for the brand, and we’re looking for a Store Manager to join our growing Coleraine team.
The Store
As our Coleraine Store Manager, you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience, and being customer obsessed.
The Role
In your high street store, you will lead your team to create a customer-obsessed atmosphere. You will deliver a shopping experience that helps our customers express their individuality, personality, and unique style through fashion. You will support and develop your team to deliver results while having fun!
You will be fully accountable for your store's performance, working alongside your Territory Leader to identify opportunities impacting KPIs, customer service, team development, and sales.
About You
* You have previous store or deputy management experience.
* You have a proven track record of leading and managing a team effectively.
* You are a passionate supporter of the New Look brand.
* You have a history of exceeding KPIs and key objectives.
* You possess commercial acumen.
* You have excellent communication and interpersonal skills to engage with customers and provide exceptional service.
* You have strong organizational skills for inventory management, stock control, and replenishment.
Why Join Us?
The amazing people, the fashion — there are many reasons to love working at New Look. We prioritize your development, offering training to support your growth and help you achieve your goals. Plus, our benefits & perks include:
* 40% staff discount for you and a loved one, and 25% for up to 12 friends and family.
* Access to discounts from top retailers and gyms via our rewards platform Runway.
* Contributory private pension scheme.
* Performance-related retail management bonus scheme.
* Family-friendly policies, including enhanced maternity, paternity, and adoption leave, and shared parental leave.
* Healthcare cash plan to claim back medical expenses.
* Cycle2Work scheme for environmentally friendly commuting.
* Life assurance coverage from day one.
Note: Benefits are non-contractual and subject to change.
We are committed to inclusion and diversity, celebrating our shared purpose, behaviors, and values. We also offer flexible working patterns and encourage you to discuss your preferred schedule during the application process.
Please ensure your CV is in a simple format, such as Microsoft Word, to facilitate a smooth application process.
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