Overview
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Digital Systems Manager, Students' Union
Role
Please note this role will be employed directly by Surrey Students' Union. The role
We are looking for a new Digital Systems Manager to take the lead on the Union's online presence, developing, maintaining, and ensuring that our online systems function in the best possible way for students, our staff team and our University partners. If you're looking to take your next step in a digital career and you're aiming for a role that will align with your values and give you opportunities to use your problem-solving skills and have an immediate impact on the user experience, this could be the role for you.
Surrey Students' Union is the sole representative body for the University of Surrey students. Our vision is to make sure our students have the best Surrey life, and we achieve this through representing student voice, helping students participate in activities, provide a sense of belonging and a vibrant social life, and support students through campaigns and services.
We represent approximately 17,000 students on every level of their University experience, led by a team of elected student representatives and a dynamic staff team including over 150 student staff. We take pride in the outcomes we achieve for our members and are currently ranked within the top 20 Students' Unions in the country in the National Student Survey. We strive to be an employer of choice, where staff enjoy working in a varied and flexible environment. Culturally we foster inclusivity, openness and a friendly workplace where all employees are valued and understand the contribution they make to the organisation's strategic objectives.
Lead by the CEO and Union President, the Central Zone provides the organisational backbone of the Union, supporting the effective running of the organisation through its core governance, HR, finance, communications, digital systems and administrative functions. The team ensures the Union operates in a professional, compliant and well-coordinated way as an independent employer and registered charity, maintaining strong internal systems, accurate records and efficient processes.
The Digital Systems Manager role is responsible for helping the Union excel in its online systems for staff, elected students and students. They are responsible for the overall strategy of the Union from a Systems perspective and ensure that all our platforms are fit for purpose and value for money. Broadly that involves managing and developing our CMS, ensuring stability of the platform and creating new features that enhance the platform for our users. There is also a fact finding and user feedback loop element to the role, hosting regular user feedback sessions and creating actions from the discussions.
Responsibilities
* Lead on the Union's online presence and overall systems strategy.
* Manage and develop the CMS, ensure platform stability, and create new features that enhance user experience and value for money.
* Host regular user feedback sessions and translate discussions into actionable improvements.
What's in it for you?
Benefits of working for the Surrey Students' Union:
* 8% employer pension contribution
* Unlimited leave entitlement
* 7 additional days of leave each year including University closures at Christmas and Easter, on top of national bank holidays.
* Flexible and hybrid working welcomed
* Season ticket and bike purchase loans
* Free eye test and winter flu jab
* Discounted Surrey Sports Park membership
How to apply
For more information, including how to apply, please visit our jobs page: Digital Systems Manager - Surrey Students' Union
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