About Us
We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.
Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.
We employ 900 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.
Diversity and inclusion matter to us.
Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.
We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.
About The Role
This is a key role in the Retail Team, and plays a vital role in delivering product launches, maintaining stock accuracy, and driving sales through innovative merchandising solutions. This is an exciting opportunity for individuals with a passion for retail, a proactive approach to problem-solving, and a creative eye for design.
About You
You will have experience of visual merchandising in a busy, high footfall environment, and have a solid understanding of the merchandising techniques required to drive sales. You will be proactive and responsive to slow selling lines, working quickly under pressure and to deadlines to maximise sales and increase customer engagement in our Stores. Above all, you will be a supportive team player with the ability to communicate clearly at all levels.
Thriving at the Museum: the way we work
We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.
What We Offer
* 27.5 days holiday plus 8 bank holidays (full time equivalent)
* Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 - 10%)
* Season ticket, bicycle and rental loan
* Life insurance
* Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.
* Staff discount at our Museum shops and cafes
* We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential.
* Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures.
* Membership to our Sports and Social Association (for a small fee), which includes access to our in-house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi
Hybrid working
Due to the nature of this role the work pattern will be 100% on site.
How To Apply
If this sounds like you, please apply below. Please note that as part of our commitment to anonymised shortlisting, panels do not view CVs during the recruitment process.
Closing date: 23:59 on 8 October 2025
Interviews expected: 16-17 October 2025
Please note that this role does not qualify for Museum sponsorship so the successful postholder will need to have a valid right to work in the UK at the point of offer.
#J-18808-Ljbffr