We are seeking an experienced and forward-thinking Head of Service for Community Safety, Enforcement & Regulation to lead and develop a high-performing Enforcement & Regulatory Service. This senior role provides strategic oversight across Licensing, Environmental Protection, Emergency Planning and Enforcement, ensuring high-quality service delivery and modern regulatory practice.
Key Responsibilities
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Lead, manage and oversee the council’s Enforcement & Regulatory Service, ensuring effective performance across all areas.
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Drive the service improvement programme, addressing data and intelligence gaps and delivering business improvement plans.
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Develop, implement and monitor the service’s work plans, ensuring clear outcomes and measurable impact.
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Ensure robust systems, procedures and governance are in place for the appropriate and lawful use of enforcement powers.
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Promote awareness, good practice, education and compliance across all enforcement functions.
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Support the development and implementation of new systems, processes and procedures to enhance service efficiency.
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Provide high-quality reports, briefings and information to senior leaders and stakeholders.
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Undertake additional duties as required by the Head of Service, Assistant Director or Director.
Skills & Experience Required
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Strong knowledge of enforcement and regulatory legislation within a local authority environment.
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Proven track record in performance monitoring, service improvement and delivering measurable outcomes.
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Experience presenting information clearly to a range of audiences.
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Demonstrable ability to review and improve processes, policies and procedures.
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Skilled in producing high-quality reports and strategic briefings.
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Up-to-date understanding of enforcement law, codes of practice, statutory instruments and relevant frameworks.
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Knowledge of the political, social and environmental context of crime and disorder reduction at local level.
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Experience building and sustaining effective community and partnership relationships