PLEASE NOTE: We are recruiting for the Pamela Bryant Unit in Teddington Memorial hospital and Kingston Hospital.
The ward receptionist helps support the smooth running of hospital administration systems. This role is best suited to volunteers who enjoy an organised and systematic approach to tasks.
You'll be volunteering in a team of nurses, healthcare assistants, therapists, other healthcare professionals and volunteers to deliver a warm welcome to the ward.
No previous experience is required. We just need your commitment, patience, enthusiasm and reliability.
Your role is likely to include tasks such as: customer service duties such as meeting and greeting visitors/patients, answering telephones and passing on messages and supporting with simple filing tasks.
Essential Information:
If you are interested in more than 1 role, please submit your application on your initial preference (other roles can be discussed at assessment).
Please kindly note, you will be given a 20-minute assessment on the week commencing either the 13th October or 20th October at Kingston Hospital.
The Mandatory training for this role will be on Tuesday 25th November 2025 .
Please only apply if you are able to attend the above dates.
Please can you ensure you provide details for 2 references (one of which you have known for over 3 years) It is essential you provide an email address for each reference when submitting your application. Please note – you can provide a family friend but not a relative.
Please ensure to bring the below I.D documents to your assessment otherwise we will not be able to proceed with your assessment on the day.
A minimum of THREE individual forms of valid, current, and original identification are required. Please bring one document from group one (below) AND two documents from group two (Below):
Group One:
UK Passport
EEA/Swiss Passport
Other passport with indefinite leave to remain
Other Passport
Biometric Residence permit
Driving Licence photo card (UK, IOM or CI)
Current EU Photo Driving Licence
EU national identity card - EU only
Group Two:
Driving Licence photo card (UK, IOM or CI)
Current EU Photo Driving Licence
Driving licence - old-style paper licence (must be UK)
Bank statement (UK/EEA) - less than 3 months old
Utility bill - less than 3 months old (UK)
Utility bill - 2nd Supplier - less than 3 months old
Council Tax Statement – issued in the last 12 months
Mortgage statement (UK or EEA) must be a recognised lender and issued in the last 12 months.
NB: If you are aged years, in full time education and you are unable to provide two documents from group 2 above, either of the following ID options can be used:
Full UK birth certificate (A4 size original, not photocopy, containing mother and fathers details)
Letter from head teacher or college principal, confirming you are a student and containing your name, current address and date of birth, PLUS either an official exam certificate in your name or a National Insurance number letter.
If you are unable to or have difficulty in providing the above evidence, please give us a call on / 2549