Job Description
Reed legal is supporting a very well-established legal firm based in Reading, with offices all across the UK to recruit for an experienced Head of Conveyancing.
Head of Conveyancing, you will have day-to-day responsibility for managing the Conveyancing department including operational management, performance management, administrative management and other duties as required by business needs and from the Group Managing Director.
Role Responsibilities
* To deliver operational performance in accordance with the business plan.
* To have direct management of the teams within Barrett & Co office (to include administration team and operations support as well as fee earning teams/staff); directing and motivating the team to operate in accordance with Group business protocols and adopting the Group Company Values.
* To run and manage a suitably sized caseload, subject to seasonality and continuing review of capacity both individually and across the department, with the use of an assistant.
* To ensure that exceptional customer service is delivered at all times.
* To work with the PMPL Director of Operations to implement day-to-day improvements and changes as required to the case management system and suite of MI.
* Ensure all activity within Barrett & Co is completed in accordance with strict deadlines and in line with set KPIs ad SLAs, and in full compliance with CQS, SRA and all other relevant statutory and regulatory frameworks and requirements.
If you are interested, please apply.