Commercial Insurance Account Handlers Lichfield, WS13 Salary: £30,000- £45,000 per annum (DOE) plus benefits 09:00 – 17:00 (Monday to Friday) PERMANENT OPPORTUNITY The Company: These are fantastic opportunities to join a well-established Insurance Broker based in the heart of Lichfield. They are currently seeking full-time, office-based, experienced Commercial Insurance Account Handlers to join their busy and vibrant team, offering a great place to further your experience and career. Benefits: Fantastic Salary 25 days annual leave 1 day off for Christmas Eve or NYE plus Bank Holidays Pension Scheme Monday to Friday role Free Parking Private Medical (on completion of probation) Death in Service Supported progression towards Insurance qualification Excellent travel links from Birmingham, our client is a 10 minute walk from Lichfield City train station. Job Responsibilities: * Account Handler for all types of commercial & personal insurances ranging from single policy to business portfolios ( e.g. Motor, Motor Fleet, Commercial Combined, Household, High Net Worth, Travel, Liability, Property, PI, LE, Marine etc ) for new business, adjustments and renewals * Obtaining quotations from insurer portals, Acturis quote system & manual marketing * Adding client policy records to Acturis * Updating Acturis policy records with any changes * Ownership of policy from start to finalising cover * Checking policy cover and endorsement wordings * Invoicing new business, renewals, mid-term adjustments * Responsible for creating and managing own tasks with regular updates to clients & Directors * Hands on approach with insurers, clients & Directors * Responding to all email and phone queries in a timely manner * Writing letters to clients * Independent working and learning * Negotiating favourable policy terms on behalf of clients * From time to time, attending client meetings off site * Preparing meeting notes * Submitting a weekly work return * Working as part of team Technical Knowledge / Qualifications: * 2 - 5 years' previous experience within Commercial insurance from a Broker background is essential. * Highly focused on delivering excellent customer service * Proactive and confident in building and maintaining client and insurer relationships. * Previous experience using Acturis software is beneficial but not essential as training can be provided. * Critical thinking and problem solving * Proficient in Microsoft Office * Knowledge of Current Insurance Market * Insurance Qualifications are desirable If you have not heard from us within 48 hours, then please assume you have been unsuccessful on this occasion. This role is being advertised by Kenect Professional who are acting as an Employment Agency regarding this vacancy