Provisioning & Sales Administrator
?? Glasgow | ?? Full-time (37.5 hours per week) | ?? £30,000 £32,000 + Quarterly Bonus
We are seeking a highly organised and motivated Provisioning & Sales Administrator to join a growing business support team. This role is perfect for someone who enjoys coordinating processes, staying organised, and providing excellent customer service.
You will play a key part in ensuring broadband, ethernet circuits, IT services, and telephony orders are processed smoothly and installed on time keeping customers updated every step of the way.
?? What Youll Be Doing Managing orders from start to finish, ensuring deadlines are met
Keeping internal systems updated (Halo CRM) with accurate notes
Liaising with sales, suppliers, and internal teams to confirm timelines
Scheduling installations and confirming dates with clients
Communicating progress to customers with weekly updates
Ensuring all completed orders are passed to finance for billing
Managing provisioning and sales mailboxes, responding to queries
Handling inbound calls and supporting customers
?? What Were Looking For Strong organisational and planning skills able to prioritise effectively
Excellent communication and customer service abilities
Confident IT user, comfortable working with business management systems
Ability to work cross-functionally and build positive relationships
Previous experience with Halo CRM (an advantage, not essential)
?? Whats in it for You Competitive salary (£30,000 £32,000 DOE) + quarterly bonus
22 days holiday + 9 public holidays (Scottish bank holiday calendar)
Blended working (minimum 3 days in office, option to work fully office-based if preferred)
Private healthcare, life insurance, and enhanced pension after probation
Free broadband or monthly contribution
Paid volunteering days and support for your chosen charity
Financial contribution towards training and 2 days study leave per year
A supportive team culture and genuine opportunities to grow within the business
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