Direct message the job poster from Buro Happold
Building engineering teams to work on niche projects in an ever challenging world.
Thrive on openness, respect, and collaboration? Good. Us too. Buro Happold has an exciting opportunity for a Business Process Improvement Analyst to join the Global IT Operations team.
Buro Happold is currently experiencing strategic growth, leading to increased demand within the IT and Business Services Team to support BAU and drive improvement initiatives. The new recruit will join the existing Business Process Improvement (BPI) Team to enhance capacity and advance our ERP systems and business processes.
As an extremely collaborative professional, you excel at building excellent working relationships and possess high political sensitivity and ethics. Your soft skills include effective listening, persuasion, collaborative leadership, flexibility, self-motivation, creativity, and insightfulness.
At Buro Happold, expect the exceptional—from the projects you work on to the clients we serve. From career-defining opportunities to an inclusive, diverse practice contributing to a more equitable world. Wherever your career at Buro Happold takes you, it’ll be anything but ordinary.
Your next role offers:
* A clear strategic plan, strong learning culture, and entrepreneurial mindset to thrive.
* Being part of something bigger where sustainability, equity, social, and performance outcomes matter. Buro Happold is committed to doing the right thing, even when difficult. This is a genuine opportunity to make an impact and leave a legacy.
Key duties include:
* Managing a programme of enhancements and change in ERP platforms.
* Liaising with key internal stakeholders, responding to concerns, and resolving issues.
* Developing Business Rules and translating them into system processes.
* Mapping current processes and designing future processes to improve ERP systems.
* Producing technical process mapping diagrams for technical requirements.
* Specifying system testing to ensure solutions meet business needs.
* Preparing user training materials and process flow diagrams.
* Onboarding and training a champion network for roll-out support.
* Managing communication plans and compiling monthly business updates.
Your skills and experience include:
* Data interrogation and analysis skills.
* Ability to distill complex processes for diverse audiences.
* Problem-solving capabilities.
* Experience in process mapping with key steps and dependencies.
* Excellent communication and stakeholder management skills, with high influencing ability.
* Proficiency in Word, Excel, and ideally PowerBI; ability to assess new systems.
* Experience managing projects or initiatives involving software/ERP.
* BCS qualification or equivalent.
What we offer:
* Opportunity to bring your expertise to a respected global consultancy.
* Hybrid working arrangements.
* Attractive salary and benefits, including private medical insurance, life assurance, and income protection.
* 25 days holiday plus flexible arrangements.
* Generous pension scheme.
* Flexible benefits like cycle schemes, dental, optical, travel insurance, season ticket loans, and discounts.
* Enhanced parental leave policies.
* 3 pm finish on the last Friday of each month.
* Dedicated learning and development programs.
* Subscriptions to professional bodies.
* Support for wellbeing through assistance programs and activities.
* An inclusive environment with social and outreach activities.
Craving a more extraordinary everyday?
A place for everyone
Buro Happold values flexible work patterns and encourages applications from those seeking flexibility. We celebrate diversity of thought, background, and experience, and aim to change the underrepresentation of marginalized groups in the built environment. We welcome adjustments to support your application process—please contact recruitment@burohappold.com.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Research, Analyst, and Information Technology
Industries
* Construction
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