Overview
Wirral Council is a place where you can genuinely make a difference, guided by strong organisational values that shape everything we do. Our values are ambitious, professional, resident‑focused and accountable, acting as our organisational DNA and informing how we work, lead and support one another. Wirral Council offers an inspiring environment to grow your career and make a lasting impact.
Role
Specialist Business Support Officer, 36 hours per week, fixed term contract until June 2027, within the Safeguarding Unit of Children’s Services. The role involves providing high-quality administrative support with a focus on accurate and timely minute-taking for safeguarding meetings.
Responsibilities
* Act as the main point of contact by telephone, liaising with professionals, outside agencies and the public; demonstrate effective communication and interpersonal skills.
* Attend safeguarding meetings held in person at various locations across the borough and take accurate minutes.
* Prepare and distribute agendas, minutes and supporting documentation; ensure confidentiality and accuracy in all records and communications.
* Liaise with professionals across multiple agencies to coordinate meeting logistics and maintain up-to-date records; follow up on agreed actions.
About The Candidate / Qualifications
* Excellent written and verbal communication skills with the ability to record information accurately.
* Proven experience in minute taking and a resilient, compassionate approach to difficult situations.
* Strong proficiency in IT applications, including Microsoft Office, with good keyboard skills.
* Flexible, with the ability to build effective working relationships and work as part of a team; well organised with an understanding of confidentiality.
* Strong attention to detail and the ability to prioritise workload to meet deadlines.
Other Information
* This post is subject to an Enhanced DBS check, including a check of the relevant Barred List(s).
* Eligibility to work in the UK will be verified; candidates must have the right to work or meet Home Office visa sponsorship criteria. If sponsorship is required, review the Skilled Worker visa eligibility criteria.
* For informal chat regarding the role, contact Kate Davies (katherinedavies@wirral.gov.uk).
Applications will be accepted online; the council reserves the right to close the vacancy earlier if sufficient applications are received. Details of required documents can be found on the council’s Jobs page.
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