Repairs Administrator
Harlow Permanent £27,000 per annum Hybrid working
We’re working with a large, well-established repairs contractor specialising in social housing repairs, who are looking for a Repairs Administrator to join their busy team in Harlow.
This is a great opportunity for someone who enjoys working in a fast-paced environment, takes pride in keeping things organised, and wants a stable, long-term role within a growing organisation.
The role
As a Repairs Administrator, you’ll play a key part in supporting the day-to-day delivery of repairs and maintenance services. You’ll be the link between residents, operatives, and clients, helping to ensure jobs are logged, scheduled, and completed efficiently.
Key responsibilities
1. Logging and updating repair requests accurately on internal systems
2. Scheduling and coordinating works with operatives and subcontractors
3. Handling incoming calls and emails from residents, clients, and internal teams
4. Monitoring job progress and chasing updates where required
5. Raising orders, updating records, and ensuring paperwork is completed correctly
6. Supporting the wider repairs team with general administrative duties
What we’re looking for
7. Previous experience in an administrative role (repairs, maintenance, or social housing is desirable but not essential)
8. Strong organisational and time-management skills
9. Confident communication skills, both written and verbal
10. Good IT skills, with experience using databases or scheduling systems
11. A calm, professional approach when dealing with customers and residents
What’s on offer
12. Permanent role with a reputable social housing repairs contractor
13. Salary of £27,000 per annum
14. Hybrid working (office-based in Harlow with flexibility to work from home)
15. Supportive team environment and long-term career stability
If you’re an organised administrator looking to build or continue a career within social housing repairs, we’d love to hear from you.