Job Title: Customer Service & Accounts Support Administrator (Part-Time) Location: Manchester M32 Hours: Part-Time, 10:00am- 3:00pm- Monday to Friday Salary : £14.00 - £15.00 per hour About Us: A leading supplies company serving clients across the UK are looking for a reliable and organised Customer Service & Accounts Support Administrator to join a busy team. This is an excellent opportunity for someone who enjoys variety, thrives in a fast-paced environment, and wants to make a real impact within an accounts department. Role Overview: As a Customer Service & Accounts Support Administrator, you will be the first point of contact for a wide range of client queries. You will handle emails and calls regarding invoices, credit notes, account agreements, and general account queries. With a large client base, no two days are the same – you will need to stay organised, prioritise effectively, and provide excellent customer service. Key Responsibilities: * Manage the company inbox, responding to client queries in a timely and professional manner. * Handle invoice queries, create credit notes, and resolve account-related issues. * Assist in preparing and maintaining account agreements. * Liaise with clients to ensure queries are resolved efficiently. * Work closely with other team members to ensure the smooth running of the accounts department. * Maintain accurate records of all interactions and actions taken. Requirements: * Previous experience in customer service, administration, or accounts preferred. * Strong organisational skills and the ability to manage multiple tasks simultaneously. * Excellent communication skills, both written and verbal. * Ability to work independently and as part of a team. * Basic knowledge of accounts or finance systems is an advantage. * Friendly, approachable, and professional manner. Benefits: * Part-time hours, perfect for work-life balance. * Opportunity to work with a well-established company with a large client base. * Supportive and friendly team environment. How to Apply: If you are enthusiastic, organised, and enjoy problem-solving in a busy environment, we would love to hear from you