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Support Engineer Apprentice
, Apply From: 30/05/2025
Learning Provider
Delivered by UNIVERSITY OF STAFFORDSHIRE
Employer
MAC SOLUTIONS (UK) LTD
Vacancy Description
* To provide the necessary knowledge, expertise and drive to deliver professional, high-quality Technical Support across the range of industrial software and hardware products that MAC Solutions provides
* To help the company to continue to provide the Value-added Technical support that it has been providing to our customers by achieving the highest levels of customer satisfaction
* To provide high quality, telephone, email and web-based, technical support on a wide range of Industrial Software and Hardware products, following operating procedures and standards
* Demonstrate and maintain good communication between the customer and team
* Be predominantly office-based, however occasional travel to customers’ sites in the UK and Ireland may be required
Key Details
Vacancy Title
Support Engineer Apprentice
Employer Description
M.A.C. Solutions was established back in 1996 and offers career opportunities for team members to work with competitive and comprehensive Industrial IT products and services for manufacturing and infrastructure businesses.Our success has been based on our strong values of customer satisfaction, leadership, knowledge and people & teams. Based in Redditch, our employees are our greatest asset and our success is founded on their knowledge and competence.Consequently, we have a strong culture of employee engagement and personal development and this is backed up by our many awards and accolades.We are a growing company, staffed with bright, energetic people who believe passionately in what they are doing. We look for and hire the best talent in all areas of our business and recruit people who strive to do and be the best, and who really want to make M.A.C. Solutions even more successful than it is today.
Vacancy Location
UNIT 6-7 KINGFISHER BUSINESS PARK REDDITCH B98 8LG
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000322671
Key Dates
Apply From
30/05/2025
Closing Date For Applications
2025-06-20 23:59:59
Interview Begin From
Possible Start Date
2025-08-01 00:00:00
Training
Training to be Provided
Apprentices will undertake the Level 6 Digital and Technology solutions professional degree apprenticeship studied at University of Staffordshire. Apprentices will complete launch weeks at our Stoke-on-Trent campus for 1 week per semester. On completion of the programme, apprentices will achieve a BSc (Hons) Digital & Technology Solutions.
Learning Provider
UNIVERSITY OF STAFFORDSHIRE
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsAnalytical skillsLogicalTeam workingInitiativeNon judgementalPatienceWillingness to learnSelf motivatedInquisitive personality
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