Administrator Regulatory Advisor (Administrative) Farnborough (Hybrid Working) Long-term Temporary Assignment Competitive Hourly Rate About the Role We are currently recruiting for a Regulatory Advisor to join a global premium automotive brand on a long-term temporary basis. This is an exciting opportunity to work within a fast-paced regulatory team, supporting the management of customer complaints, DSARs, and key administrative processes. You will play a vital role in ensuring high-quality service delivery, regulatory compliance, and excellent customer outcomes, while managing a high-volume workload. Key Responsibilities Log and manage DSARs, complaints, and claims accurately Triage and respond to high volumes of emails (approx. 500 daily) across multiple inboxes Process incoming postal correspondence and same-day actions Issue acknowledgement letters and manage exception reporting to meet SLAs Support with FOS referrals and regulatory case handling Provide guidance and support to internal teams and stakeholders Maintain accurate records and ensure compliance with regulatory standards About You We’re looking for someone who thrives in a busy, structured environment and has a strong eye for detail. You will have: Previous experience in administration, customer service, or complaints handling Strong organisation and time management skills Ability to work independently and manage a high-volume workload Excellent communication and interpersonal skills A proactive mindset with the ability to prioritise and multitask effectively What’s in It for You Opportunity to join a well-established, global brand Gain valuable experience in regulatory compliance and customer experience strategy Develop skills in: Conflict resolution Stakeholder engagement Data analysis Hybrid working environment Competitive pay performance bonus Generous holiday allowance ✅ Apply Now If you’re a detail-oriented professional who enjoys working in a fast-paced environment and delivering excellent service, we’d love to hear from you. 4786401