We are currently looking for a dedicated Customer Stock Controller to join us at our site in Derby. As the leading supply chain solutions business in the aerospace industry, customers are at the heart of our business.
Responsibilities
* Responsible for material handling processes from delivery of product to receipt by the customer, ensuring customer service, quality, and business requirements are met.
* Perform 'scan and replenish' of parts to achieve stock availability targets, set up storage locations and mediums in accordance with company standards.
* Maintain high levels of communication with the customer, both face‑to‑face and through Teams, responding to urgent parts requests and locating stock.
* Use a company van to deliver parts to other customer sites across the UK.
* Work a rotational shift pattern including days, afternoons, nights and on‑call duties after training.
* Take advantage of enhanced annual leave and bank holidays counted as normal working days.
* Require a full, clean UK driving license.
Qualifications
* Previous experience in a logistics or warehouse environment.
* Experience interacting with external customers.
* Flexible and able to work rotational shifts and on‑call duties.
* Strong relationship‑building skills, comfortable working independently.
* Good literacy and attention to detail.
* Passion for our values and exceeding customer expectations.
Values
* Courage: Take ownership for issues and problems.
* Collaboration: Share knowledge and experience with others.
* Commitment: Focus on ensuring internal and external customer expectations are met in a timely way.
* Community: We care about our world and those we share it with.
Benefits
* Starting salary of £25,000, rising to £27,000 upon successful completion of probation.
* Shift allowance: 10% for afternoons, 25% for nights, and on‑call fee; overtime for out‑of‑hours responses.
* Eligibility for incentive programs.
* Generous company pension scheme with 4 times salary life cover.
* Health cash plans.
* Flexible working and family‑friendly policies.
* Green Travel Allowance for using green transport to travel to work.
* Discount portal available only to employees.
We are passionate about Diversity & Inclusion, and welcome applications from all persons regardless of their age, race, gender, disability, religion/belief, or sexual orientation.
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