Join our journey to create a new experience for The National Lottery and help us to power change for the greater good.
We are Allwyn UK, part of the Allwyn Entertainment Group – a multi-national lottery operator with a market-leading presence across Europe, including: Czech Republic, Austria, Greece, Cyprus & Italy.
While the main contribution of The National Lottery to society is through funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in-a-lifetime, large-scale transformation journey by creating a National Lottery that delivers more money to good causes.
Further details about us are provided below, but for now – let’s focus on the role and who we’re looking for…
A bit about the role…
Reporting to the Senior National Account Manager, this role is responsible for delivering the retail strategy & go-to-market plans via designated Retail Channel accounts, driving sales, profit, and good causes in a responsible manner. The role involves leading account planning, building relationships across multiple retailer departments, managing stakeholders, and deploying our transformation plan, possibly including direct management of an NAE. The NAM will collaborate closely with the SNAM and contribute to the division strategy.
What you’ll be doing…
* Build and lead commercial proposals/JBPs for accounts with leadership alignment.
* Deliver sales and good causes targets for major retailers with high turnover/complexity.
* Support the SNAM with strategic thinking and deputise when necessary.
* Develop and implement sales, revenue, and engagement programmes within your retailers.
* Strategic planning for retailer activation, including new licensing and transformation projects.
* Build external stakeholder networks across retail channels.
* Provide market insights to inform TNL plans.
* Understand retailer operations and generate insights for strategic activities.
* Lead key projects, managing stakeholders.
* Manage retailer-specific budgets and ensure process compliance.
* Coordinate with retailer teams for plan implementation.
* Develop communication plans to maintain key business metrics.
* Analyse performance data to identify growth opportunities.
* Identify product development and placement opportunities.
* Deliver Responsible Play objectives with retailers.
* Ensure terminals and ways to play are available during trading hours.
* Lead account transitions and changes.
* If managing a team, coach and motivate direct reports.
What experience we’re looking for…
Essential Criteria
* Proven account management experience within FMCG or retail, managing major retailers with high turnover, from planning to delivery of JBPs/CBPs.
* Understanding of retailer needs, strategies, and operations, aligning internal plans with retailer objectives.
* Knowledge of the retail environment and channel-specific nuances.
* Negotiation experience with major customers or third parties.
* Financial and business performance analysis skills.
* Excellent communication skills, including report writing.
* Knowledge of competitors and market landscape.
* Confident presentation skills.
* Proficiency with reporting tools like BI/Qlik.
* Cross-functional project management experience.
* Proficient in Microsoft Office.
* Full UK Driving Licence.
Key Measures of Success:
* Account management expertise to drive retailer performance.
* Ability to improve account efficiency and problem-solving.
* Accountability for retailer performance.
* Effective negotiation and stakeholder management.
* Execution of retail strategy and account planning.
* Financial management of budgets.
* Leadership in coaching and development.
About us:
* Innovation in lottery technology and responsible play.
* Generating funds for charities and good causes, aiming to double the current £30m weekly contribution.
* Commitment to sustainability, aiming for net zero by 2030.
* Promoting inclusion and accessibility in all aspects of the business.
If you require assistance or adjustments in the application process, contact careers@allwyn.co.uk.
**All roles are subject to extensive background checks due to the responsibility of holding the National Lottery license.**
Benefits:
* Company bonus scheme
* Matched pension contributions up to 8.5%
* 26 days annual leave + 2 Life Days + bank holidays
* Private Medical insurance
* Life Assurance
* Enhanced Maternity & Paternity leave
* £500 wellness allowance
* Access to health and fitness services
* Financial coaching
We strive to be an inclusive workplace where everyone can bring their best selves to work for the benefit of good causes.
Allwyn is an Equal Opportunity Employer and a Disability Confident Leader, committed to diversity and inclusion. We encourage applications from all qualified individuals regardless of age, disability, gender, sexual orientation, race, religion, or belief, and marriage or civil partnership.
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