1. Office based
2. Monday - Friday
About Our Client
The company is a respected leader with a strong presence in the UK, they employ over 500 dedicated professionals to deliver top-notch products and services to their clients.
Job Description
3. Provide excellent customer service to clients via phone, email, and face-to-face interactions.
4. Resolve customer queries and complaints efficiently and professionally.
5. Process orders, forms, applications, and requests.
6. Maintain customer records by updating account information.
7. Communicate and coordinate with internal departments.
8. Contribute to team efforts by accomplishing related results as needed.
The Successful Applicant
A successful Customer Service Advisor should have:
9. A strong educational background, preferably with a focus on business or communication.
10. Proficiency in using customer relationship management (CRM) systems.
11. Excellent communication and interpersonal skills.
12. A knack for problem-solving and a customer-oriented mindset.
13. Proficiency in MS Office applications, particularly Excel and Word.
What's on Offer
14. A competitive annual salary up to £26,000
15. An opportunity to work in a professional and supportive environment.
16. Generous holiday leave.
17. A chance to grow and develop your career.
We encourage interested applicants who are excited about this Customer Service Advisor role in Chichester to apply. This is a fantastic opportunity to join a leading company and make a real difference to our customers.