Lodge Security: The UK’s Oldest, Family-Owned, Security Business
Join our retail security team!
Why Us?
* Family-Owned, Family-Focused: We’re not just another faceless corporation. At Lodge, you’re part of a family that values and appreciates each team member.
* Exciting New Partnerships: We’ve just secured a contract with Boots, adding to our impressive cluster of retail clients. This means more opportunities for you to showcase your skills.
* Fantastic career growth opportunities
Security Officer Role:
* Protect staff, stock & customers
* Prevent theft
* Partner with store management teams
* Deliver professionalism and customer service
* Use ASCONE for shoplifting prevention
* Ensure safety of employees and customers
* Maintain a visible deterrent presence
Requirements:
* Valid SIA licence
* UK right to work & 5-year employment history
* Customer service skills
* Smart appearance
* Ability to follow procedures
* Calm under pressure
* Retail/leisure experience (preferred)
We Offer:
* Pay rates from £12.71 per hour
* Training & career paths
* Financial support – access your pay before payday
* Pension scheme
* 28 days holiday
* Uniform & body worn videos
* Benefits portal with retail, dining, and gym discounts
* 24/7 Doctor online & counselling services
* Wellbeing support
* Inclusive culture | Disability Confident Employer
Ready to make a difference? Apply now! We want you!
Role Summary
Provide a visual deterrence and presence in the allocated BID area. Provide excellent customer service to businesses, residents, and visitors. Use the Alert App and other platforms to report activity. Support the area and business within reasonable travel distance as directed.
Responsibilities
* Maintain a visible, proactive, and reassuring presence in the BID area.
* Engage with businesses, communicate the work of the BID, and provide advice on crime issues.
* Visit businesses regularly, maintain contact, and offer reassurance and information.
* Support the link between the BID and local businesses.
* Report public realm issues to relevant authorities.
* Identify, investigate, deter, and report on crime and anti-social behavior.
* Develop effective working relationships with clients, BID Wardens, and other stakeholders.
* Attend meetings, complete reports, and participate in operations as required.
* Report incidents via electronic platforms and the Alert app.
* Be approachable and friendly to all persons in the area.
* Study the BID area to provide advice or assistance.
* Perform any other reasonable tasks assigned by management.
Person Specification
* SIA Licence (CP, DS, or Security) essential.
* Excellent customer service skills.
* Good communication skills.
* Proficient with technology, smartphones, and reporting apps.
* Ability to remain calm and professional under pressure.
* Confident in handling issues and escalating when necessary.
* Expected to work weekends (16 hours per week).
* Experience in similar roles is desirable.
* Supportive team player with a proactive attitude.
* Ability to perform ongoing patrols across the BID area.
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