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Ward Clerk - Inpatients - New Dove Ward
The closing date is 11 January 2026
Acute Assessment and Short Stay Treatment Unit (AATU) - Female Only
An opportunity has arisen as a full time and part time ward clerk, for a well organised and enthusiastic individual to join a diverse Multi-Disciplinary Team on the new Dove ward.
The post holder will work closely with the nursing team, provide an effective administration support to the unit, whilst demonstrating the Trust's behavior's and values. The role is busy and varied and the duties will include general administrative tasks, management of care records systems and supporting the day to day running of the unit. Excellent level of competency in using Microsoft Office is required along with the ability to work under pressure to tight deadlines whilst keeping a calm and professional approach. To be successful you will need excellent communication skills, both written and verbal, as well as the ability to work effectively as part of a larger team.
Please be aware that this role is NOT eligible for Sponsorship
You must have the right to work in the UK, if you hold a graduate visa, you must have at least 12 months before expiry.
If you already work for HPFT on a health and care visa, you will NOT be able to transfer your visa to this role as this role is NOT eligible for Sponsorship
Main duties of the job
The successful candidate will:
* deliver a high standard of care to our service users
* be involved in and committed to improving the service user's experience
* be professional, caring, compassionate, competent, reliable, and dependable in undertaking your allocated responsibilities
In return, we can offer you:
* 5% on top of basic salary per annum pro rata (minimum £1,258 per annum pro rata)
* 27 days holiday rising to 33 days (depending on NHS Trust service) plus bank holidays (pro rata)
* One of the UK's best pension schemes
* Comprehensive health and wellbeing services
* Special leave for family and personal reasons
* NHS Car Lease Scheme
* Employee Assistance Programme
About us
Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission.
Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Welcoming. Kind. Positive. Respectful. Professional.
These values are at the core of who we are, everything we do, and how we do it!
Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?
Job responsibilities
The Post holder will be required to provide comprehensive professional effective administrative support to the Inpatient Unit. This position will be the first point of reference and, as such, the successful candidate must display a considerable degree of initiative, possess mature judgement and maintain a calm, friendly and efficient manner when dealing with Service Users, their relatives, colleagues and Visitors.
The Post holder will be required to work independently using initiative and applying a high degree of confidentiality to all of their work. To undertake non-routine duties without direct supervision, working within broad procedural guidelines. The Post is managed rather than supervised.All Staff should comply with the Trusts Anti-Discriminatory Statement Employee Charter, Trust Policies and Procedures, Code of Conduct and Equality and Diversity.
Please check the job description attached for further information
Person Specification
Knowledge/Training/Experience
* A good standard of education to secondary level
* Strong experience of working in an office environment
* Good knowledge of all Microsoft packages
* Advanced IT skills
Areas of Experience/Knowledge
* Microsoft Word Packages
* Ability to organise and prioritise own workload
* Maintain a filing system, both paper and computerised systems
* PARIS (Patient Electronic Records)
Physical Skills
* Advanced keyboard skills
* Car driver (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Hertfordshire Partnership University NHS Foundation Trust
£26,240 to £27,928 a year per annum, pro rata (inclusive of 5% HCAS)
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