Role Overview
We are seeking a dynamic and experienced Senior Operation Manager based at our Manchester office, to lead our High Voltage / Utilities business across our Hard Services business. This pivotal role sits within the senior leadership team at OCS and is responsible for overseeing a diverse portfolio of contracts, ensuring exceptional service delivery, fostering strong client relationships, and driving strategic growth.
Key Responsibilities
* Provide inspirational leadership and strategic direction to the regional business units.
* Take full budgetary ownership of major sector contracts, ensuring financial performance and cost control.
* Champion a culture of safety, inclusivity, opportunity, and diversity across all teams.
* Deliver technically advanced, innovative, and sustainable engineering solutions.
* Build and maintain strong relationships with clients, promoting collaboration and exceptional customer experience.
* Advocate for SME engagement, circular economy principles, and community support initiatives.
* Demonstrate commercial acumen in managing contracts, including those under frameworks such as NEC4.
* Leverage the full capabilities of OCS to enhance productivity, service quality, and operational efficiency.
* Ensure regional teams receive robust support from the wider OCS organisation.
* Uphold compliance with all OCS policies, procedures, and business processes.
About You
* Must have the right to work in the UK.
* Proven experience in High Voltage infrastructures, on adoptable, private and IDNO and Utility networks.
* Degree-qualified or equivalent experience in managing High Voltage / Utilities contracts.
* Deep understanding of critical infrastructure, capital project delivery, and energy management.
* Strong commercial and financial insight, with a track record of delivering results.
* Demonstrated success in working with both public and private sector clients.
* Decisive and resilient under pressure, with excellent problem‑solving skills.
* Exceptional leadership and communication skills, with the ability to build collaborative relationships across diverse teams.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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