Job Req: 27-0093
The Global Technical and Sales Enablement Manager will support the development, enhancement, and execution of Barracuda's global partner program, with the goals of increasing partner engagement, sales activity, enablement, productivity, improving partner satisfaction, and reducing partner churn. This role requires strong cross‑functional collaboration with teams across regions and business units, as well as an understanding of industry trends affecting technology vendor partner ecosystems.
Reporting to the Senior Manager, Global Partner Technical Enablement, this role will help design and operationalize best‑in‑class partner experience initiatives that increase engagement with Barracuda and positively impact partner‑generated revenue. The role plays a key role in defining and designing both technical and sales enablement for our partner ecosystem utilizing badging, course curriculum guides, course creation techniques, testing, and implementation strategies to ensure a robust and full‑featured global enablement strategy. The role also assists with the creation of Digital Sales Rooms utilized by our sales teams and partners to build success via joint sales initiatives utilizing the artifacts provided in the rooms.
What you'll be working on
* Manage day‑to‑day business ownership of Barracuda's learning and enablement platform, including existing training review, recommended new training, creation of curriculum guides, creation of training assets, alignment with brand and marketing, and coordination with internal teams and vendors.
* Help design, build, and drive Digital Sales Rooms for reseller, distribution, and MSP type partners focus on the various ways they sell and consume products. The Digital Sales Rooms are designed utilizing MindTickle so experience with that product is preferred.
* Support the execution and ongoing enhancement of Barracuda's global partner program, ensuring alignment with business and channel priorities.
* Implement partner engagement initiatives that drive partner activation, enablement, engagement, lead generation, productivity, growth, and partner satisfaction.
* Support partner onboarding, enablement, communications, and events, and assist in coordinating Partner Advisory Board meetings and related follow‑up actions.
* Track and analyze partner enablement performance metrics to identify improvement opportunities, inform decision‑making, and help measure ROI for channel activities.
* Collaborate with global internal sales enablement, product development, product marketing, channel marketing, sales, pre‑sales, operations, and other stakeholders to build and share specific partner enablement best practices and help scale and replicate those globally.
What you bring to the role
* Bachelor's degree in business, computer science, or related field.
* 5+ years of experience in partner enablement programs, partner management roles, or related roles.
* Strong knowledge of partner enablement strategies, partner program management, business development, and sales processes.
* Demonstrated ability to develop and execute successful partner programs.
* Experience with LMS and CRM platforms (e.g., Docebo, Salesforce) preferred.
* Experience with MindTickle software preferred.
* Experience with social media platforms, Credly, and similar badge promotion options.
* Ability to create custom reporting around metrics and KPIs with various tools.
* Ability to drive new ideas, strategies, and effectively promote those internally to empower collaboration amongst teams and individuals required to assist with the work required.
* Strong ability to outline ideas and business goals while driving energy and enthusiasm by various team resources to successfully deliver on time.
* Strong attention to creating and meeting deadlines with various internal groups.
* Proven ability to collaborate effectively with internal and external stakeholders.
* Self‑motivated leadership and management skills.
* Ability to learn new platforms and products to design reports, sales tools, and enablement tools.
* Strong design and analytical skills with the ability to identify and measure program success.
* Excellent communication skills with the ability to communicate effectively with all levels of the organization and partners.
Benefits
* High‑quality health benefits
* Retirement plan with employer match
* Career‑growth opportunities
* Flexible Time Off and Paid Time Off benefits
* Volunteer opportunities
Equal Opportunity Employer: Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.
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