Assistant Manager Food & Beverage
We are looking for an enthusiastic, talented and dedicated Assistant Manager Food & Beverage to join our team at Bvlgari Hotel London, with a primary focus on Private Events operations and In-Room Dining, while maintaining the flexibility to support and operate across other Food & Beverage departments as required.
This is a hands-on leadership role within a five-star luxury environment, ideal for a service-driven professional who thrives in fast-paced operations, enjoys variety, and takes pride in delivering flawless guest experiences across multiple touchpoints.
Job Description
Reporting to the Outlet Manager, you will assist in leading and developing high-performing teams across Private Events and In-Room Dining, ensuring exceptional service standards, strong commercial performance, and seamless day-to-day operations.
You will play a key role in the execution of luxury private events and the delivery of an elevated in-room dining experience, while also providing operational support across other F&B outlets when business needs require.
This role demands flexibility, strong leadership presence, and a deep understanding of luxury service delivery.
Key Responsibilities
Support the day-to-day operation of Private Events and In-Room Dining, ensuring smooth service delivery across all meal periods and event formats
Assist in planning, coordinating and executing private events to the highest five-star standards
Lead by example on the floor, delivering personalised and memorable guest experiences
Manage, train and motivate teams, including rota planning, staffing levels, performance management and on-the-job coaching
Support recruitment, onboarding and training of permanent and temporary team members
Handle guest feedback and resolve issues professionally, maintaining excellent guest relations at all times
Maintain accurate guest history records and ensure preferences are captured and used effectively
Monitor payroll, overtime, absenteeism and labour costs in line with business requirements
Ensure compliance with all health & safety, hygiene and company procedures
Maintain the correct care and presentation of all equipment, furniture and service areas
Provide operational support across other Food & Beverage outlets when required, demonstrating flexibility and teamwork
What Were Looking For
Were seeking a confident, service-led hospitality professional with:
Proven experience in a similar role within a five-star or luxury hospitality environment
Strong background in In-Room Dining, Private Events, Banqueting or high-end restaurant operations
A hands-on leadership style with the ability to motivate, train and develop diverse teams
Excellent guest service skills and the confidence to engage naturally with a discerning clientele
Strong organisational skills, attention to detail and sound commercial awareness
High standards of personal presentation and professionalism
Excellent command of written and spoken English; additional languages are an advantage
Flexibility to work evenings, weekends and holidays in line with operational needs
Eligibility to work in the UK
Why Join Bvlgari Hotel London?
At Bvlgari, we celebrate authenticity, craftsmanship, elegance and human connection. Joining our team means:
Being part of a warm, supportive and inclusive team culture
Working for a globally recognised luxury brand with a bespoke approach to hospitality
Exposure to diverse Food & Beverage operations within a single role
Genuine opportunities for career growth and internal progression
Competitive salary and benefits package, with access to world-class facilities
If you are passionate about luxury hospitality, thrive in a dynamic operational environment and are excited by the opportunity to work across Private Events, In-Room Dining and wider Food & Beverage operations, we would love to hear from you. This is an opportunity to become part of Bvlgari Hotel London, where attention to detail, authenticity and human connection sit at the heart of every guest experience.
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