Job Title: 1st/2nd Line Support
Location: Wakefield - Site Based
Salary: £28,000 to £30,000
Benefits: Pension, Health plan
This is a growth opportunity for someone with experience in 1st/2nd line support within a service desk environment, looking to get involved in more desk-side support and work on projects.
The company has grown organically and through acquisitions. A key project is migrating all parts of the group into one 365 tenant and standardizing systems and processes.
There is a strong emphasis on project work due to the company's growth, and you will be expected to play a significant role in these projects.
You will join a team providing 1st & 2nd level technical support across their group of companies, along with delivering infrastructure and network changes within physical and virtual locations.
What are we looking for?
You should have several years of experience in a 1st/2nd line service desk support role, with experience in triaging technical issues and working within a ticket-based service desk system.
Your technical knowledge should ideally include:
* MS Office 365 configuration and administration
* Microsoft Server support and administration
* Exposure to Azure Virtual Services, including VMs, VPN, and consumption management
* Microsoft Active Directory support and administration
* Basic Networking
* Cyber security awareness and incident response
* Full Driving License
Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
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