Your New Role
You will be joining as an Interim SC Cleared Migration Support Specialist who will be playing a key role in the setup and execution of device migration activities, ensuring seamless transitions for users while maintaining operational efficiency. This includes setting up the Refresh Clinic, managing device movement, and supporting engineers and site managers throughout the migration process. The role also involves inventory control, workflow updates, and post-migration support, ensuring all devices are refreshed, allocated correctly, and stored securely.
Your Responsibilities
Migration Setup & Refresh Clinic
* Assist in establishing the Refresh Clinic for device migration operations.
* Move the required quantity of devices from onsite storage to the Refresh Clinic, following instructions from the Contractor Engineer and Site Manager.
* Log in to necessary systems using contractor-provided devices, ensuring compliance with technical procedures.
* Execute laptop refresh by collecting existing devices from users and distributing new devices as per migration schedules.
* Oversee handover and collection processes, ensuring the correct number of devices are exchanged per project guidelines.
* Accurately update the Contractor's workflow management system at all relevant migration steps.
* Promptly report migration issues to the Contractor Engineer and Site M...