Join our team at M&S as a Visual Merchandiser in our Clothing & Home section, where you'll become a champion of our stylish products and influencer of the latest trends. We are seeking passionate individuals who take pride in their eye for fashion and want to delight our customers every day.
Overview
Your primary focus will be on creating remarkable visual displays that attract and engage customers, ensuring that our products are presented in the most eye-catching way. You'll also actively collaborate with the team to implement effective merchandising strategies.
Responsibilities
* Dress and style mannequins to agreed standard each launch and throughout the season as required
* Deliver seasonal window implementation
* Deliver "best in town" standards through presentation standards, VM principles, availability and keeping the store clean and tidy
* Work alongside C&H colleagues to ensure correct implementation of POS each season
* Serve our customers efficiently and brilliantly well – on the shop floor and at service points
* Utilise all digital tools and communication channels to do the job
* Share customer and colleague feedback to help us do things better
* Share knowledge and experience with colleagues to support others in building skill and confidence
* Own their own learning and proactively access digital learning solutions
* Know the daily sales targets, priorities, promotions & selling opportunities
* Have great product knowledge to sell and recommend our products and services
* Proactively engage with customers to understand their needs and make recommendations
* Understand store priorities and their part to play
* Complete tasks with pace and in line with SOPs
* Minimise cost and waste through good process practice
* Follow safe and legal working practices
Qualifications / Technical Skills & Experience
* Comprehensive styling skills applicable to in-store visuals and windows
* Strong knowledge of Visual Merchandising principles
* Contributing to store sales and cost control
* Ability to work across the store to get things done right first time within timescales
* Comprehensive knowledge of customer shopping channels
* Good level of product knowledge and services across the store
* Up-to-date knowledge of the commercial operation and brilliant basics
* Good level of digital capability and use of digital tools and applications
* Understand customer needs and spot selling opportunities
* Adapting to change
Key Capabilities
* Understands how M&S operates, its strategy, future and the role they play
* Committed to delivering excellent work fast with great attention to detail
* Open to and acts on feedback, asking for this regularly
* Sets performance objectives for self in conjunction with line manager and in line with business plans
* Takes accountability for planning and managing own work efficiently to ensure objectives are met
* Curious and asks questions to challenge the status quo
* Effective at communicating intentions to others with clear and simple communication
* Resilient to change and work challenges
* Builds positive relationships by listening and connecting with people
Seniorities / Employment
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Marketing and Sales
* Industries: Retail
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