Overview
We are looking for an enthusiastic and motivated individual to help deliver our regulatory responsibilities as the Enforcement Authority for the Reservoirs Act 1975 in England. The Reservoirs Act helps to ensure the safe operation and management of dams.
The role is part of the Compliance and Monitoring team, within the Reservoir Regulation team. You will monitor compliance with the Reservoirs Act 1975 for the 2140 reservoirs in England.
Responsibilities
* Manage day-to-day correspondence
* Record incoming documentation on our database to ensure records are accurate and up to date
* Encourage compliance when reports or certificates are not received as expected
* Be the first point of contact for reservoir owners and panel engineers
* Provide information and advice on the requirements of the Act
Team and Working Arrangements
We are fully committed to an inclusive workforce reflecting the communities we serve. Flexible working patterns are welcome for all vacancies. This role is a part-time job share (22.2 hours per week).
The Reservoir Regulation team is part of the Environmental Assessment and Reservoir Regulation department within the Flood & Coastal Risk Management (FCRM) Directorate. The team is nationally dispersed (25+ members) and covers the regulation of over 2140 large raised reservoirs in England. Some travel and overnight stays will be required.
Experience and Skills Required
* Good verbal and written communications skills
* Attention to detail
* Ability to prioritise a varied workload
Contact and Additional Information
For further information or an informal chat about the role, contact Liana King. Interviews will be conducted remotely on Microsoft Teams during the week commencing 06 October 2025.
liana.king@environment-agency.gov.uk
This is a part-time job share (22.2 hours per week). This is a national role so you can be based at any Environment Agency office.
All hires are expected to undertake training and participate in incident response duties when needed. An incident response role is an essential part of working for the Environment Agency and supports communities and protects the environment. More information on incident response is in the candidate pack.
Competencies
Competence 1: Data and Information Management — Please give an example of where you have collected, managed and shared data, and how you ensured compliance with relevant data laws, policies, processes and standards. Note: This answer will be used for interview selection; you may use the STAR technique.
Competence 2: Communicates Effectively — Please give an example of explaining complex technical information to a non-technical person. Note: This answer will be used for interview selection; STAR can be used.
Competence 3: Focuses on Customers and Partners — Please give an example of handling a message the customer did not want to hear and how you managed the relationship going forward. Note: This answer will be used for interview selection; STAR can be used.
If you are applying from the Civil Service please note that Environment Agency is not part of HM Civil Service and you would not be a Crown Servant if appointed. There are eligibility nuances around continuous service and redundancy calculations. If unsure, contact your HR Team.
We are committed to a diverse and inclusive workforce reflecting the communities we serve. Flexible working patterns, including job share, are welcome; please indicate your preferred arrangements in your application. We also guarantee an interview to applicants with a disability who meet the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, uses Central Government frameworks and contracts for external recruitment. We are unable to engage with the market directly by post, email, or phone. If you wish to become a support supplier on government frameworks, please visit the Crown Commercial Service information page.
Seniority level: Associate
Employment type: Part-time
Job function: Management and Manufacturing
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