Company Overview: Courtman & Co is a leading property management company, specialising in the management and letting of lock-up garage sites across London and Southern England. We are known for our professional, supportive culture, and our focus on delivering reliable service for landlords and tenants alike. Purpose of the Role: The Client Accounts Coordinator is responsible for overseeing the financial administration of a designated portfolio of client accounts. This includes processing rent, issuing statements, managing contractor payments, handling deposits, and producing accurate financial reports. The role plays a key part in maintaining operational efficiency, supporting the Client Relations team, and ensuring the delivery of excellent service to clients. Key Responsibilities: Client Accounts Management: Maintain and reconcile bank client accounts. Process rental income and allocate payments accurately. Issue monthly landlord statements. Monitor cash flow and flag discrepancies or upcoming concerns. Chase rent arrears where applicable. Contractor & Supplier Payments: Process and pay contractor invoices (ensuring authorisation and audit trail). Liaise with operations team to resolve queries. Tenancy Administration: Process new tenancy agreements (ensuring compliance and accuracy). Manage tenant notices and update internal systems. Handle tenant deposit returns post-inspection. Maintain accurate and up-to-date tenancy-related financial records. Reporting & Performance Tracking: Prepare monthly client performance tracker reports, including: Occupancy & void stats Rent performance Arrears Key financial metrics Provide ad hoc reporting for clients and senior management. Skills & Experience: Strong numeracy skills and attention to detail. Strong organisational and time management skills. Confident communicator with a collaborative approach. Desirable: Experience in property accounts, finance admin, or bookkeeping. Proficient in bank reconciliations and managing multiple accounts. Personal Attributes: Reliable, accurate, and discreet – maintains confidentiality and handles sensitive financial data with care. Highly organised – can manage multiple priorities and deadlines without letting the details slip. Strong attention to detail – checks and double-checks work to ensure accuracy in financial records. Proactive and solution-oriented – spots problems before they arise and takes initiative to resolve them. Professional and composed – able to remain calm and clear-headed under pressure or when handling client issues. Supportive team player – works collaboratively with others and contributes to a positive working environment. Good communicator – able to explain financial processes clearly to colleagues, contractors, and clients. Flexible and adaptable – willing to assist with other operational or administrative tasks as needed, especially in a growing business. Takes ownership – comfortable with responsibility and committed to seeing tasks through to completion. Client-focused mindset – understands the importance of service, accuracy and timely communication in maintaining strong client relationships.